Legal
Privacy Policy
Last Updated: 15 January 2026 ยท Effective Date: 15 January 2026
Introduction
celviones ("we", "us", "our") is a financial education practice based in Chiang Mai, Thailand, operating from 18 Tha Phae Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our educational programs and website.
We are committed to handling personal information with care and transparency. If you have questions about this policy, please contact us at [email protected].
1. Information We Collect
We collect personal information in the following circumstances:
Information you provide directly: When you complete an enquiry form, call us, or enroll in a program, we may collect your name, email address, telephone number, and the nature of your enquiry. For enrolled participants, we may also collect information relevant to your financial situation as discussed in the course of the program โ this information is used solely within the program context and is not retained beyond it.
Information collected automatically: When you visit our website, we may collect anonymised usage data through cookies and analytics tools, including pages visited, time spent on the site, and browser type.
Legal basis: We process personal information on the basis of your consent (for marketing communications), contractual necessity (for delivering programs you have enrolled in), and our legitimate interest in operating our educational practice effectively.
2. How We Use Your Information
We use personal information for the following purposes: responding to your enquiry; enrolling you in and delivering the educational program you have chosen; sending confirmations and logistical information relating to sessions; improving our programs and website based on anonymised usage data; and, with your explicit consent, occasionally contacting you about new programs or updates.
We do not share your personal information with financial institutions, product providers, or advertisers. We do not use personal information for profiling or automated decision-making.
3. Data Sharing
We do not sell or rent personal data. We may share data in the following limited circumstances: with service providers who assist us in operating our website (such as hosting and analytics services), subject to data processing agreements; and where required by Thai law or a competent authority.
Third-party analytics services (such as Google Analytics) may process anonymised website usage data. You can manage cookie preferences via our Cookie Policy page.
4. Data Retention
Contact enquiry information is retained for up to 12 months. Participant enrollment records are retained for up to 5 years for administrative and legal compliance purposes. Website analytics data is retained in anonymised form for up to 26 months. Personal financial information shared during program sessions is not retained beyond the conclusion of the program.
5. Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, or loss. These include access controls, encryption of transmitted data, and regular review of our data handling practices. In the event of a data breach that affects your rights or freedoms, we will notify you and the relevant authority in accordance with applicable Thai law.
6. Cookies
We use essential, analytics, and preference cookies on our website. Essential cookies are necessary for basic site functionality and cannot be disabled. Analytics and preference cookies are optional. You can manage your cookie preferences via our Cookie Policy page. For full details, please refer to that page.
7. Your Rights
Under Thailand's Personal Data Protection Act (PDPA, B.E. 2562) and applicable international frameworks, you have the following rights in relation to your personal data held by us:
- Right of access: To request a copy of personal data we hold about you.
- Right to rectification: To request correction of inaccurate data.
- Right to erasure: To request deletion of your data, subject to legal requirements.
- Right to withdraw consent: To withdraw consent at any time for processing based on consent.
- Right to data portability: To receive your data in a structured, machine-readable format where applicable.
- Right to object: To object to processing based on legitimate interests.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with Thailand's Personal Data Protection Committee (PDPC).
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our programs and website are designed for adults over 40. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have done so inadvertently, we will delete that information promptly.
10. Policy Updates
We may update this Privacy Policy from time to time. The most current version will always be available on this page. We will notify enrolled participants of material changes by email. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions or to exercise your rights, please contact us:
celviones
18 Tha Phae Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand
Phone: +66 53 271 684
Email: [email protected]